Take your first step into an IT Career
Course Overview – The Cerco Academy Level 3 Award in Applied IT Skills is a comprehensive three-week programme designed to equip participants with the essential knowledge and practical expertise needed to begin a career in the IT industry. The course comprises 60 hours of learning, blending hands-on, instructor-led training delivered in the classroom with the flexibility of online study from home. Accredited by NCFE, this qualification ensures learners gain recognised skills and confidence for entry-level IT roles.
Course Details – Over the span of three weeks, participants will complete 60 hours of structured learning. Training is provided at Cerco Academy in Crewe, combining classroom-based instruction with online modules that allow learners to study at their own pace. The course is led by experienced instructors, and learners have access to a range of support materials throughout their studies. The curriculum is designed to provide job-ready IT skills, preparing individuals for entry into the technology sector.
Who is this course for? This programme is suitable for anyone wishing to embark on a career in IT, whether you are a recent school leaver, considering a change in profession, or simply interested in technology. No previous experience is required; all that is needed is an eagerness to learn and a willingness to engage in hands-on activities. If you enjoy problem-solving and are seeking practical skills that can open doors to real employment opportunities, this course is ideal for you. Cerco Academy provides expert guidance and robust employability support to help you take your first steps into the world of technology.
What to Expect – Learners will benefit from expert-led training that combines practical, hands-on exercises with the convenience of flexible online study. The course is structured to replicate real-world IT scenarios, fostering confidence and developing technical competence. In addition to technical training, participants gain access to support materials and receive guidance on CV writing and interview preparation. On completion, graduates will be well-prepared to pursue entry-level positions in the IT industry and have the opportunity to connect with Cerco’s dedicated recruitment network.
Course Contents
- The IT Industry overview
- Health and Safety
- Operating Systems
- Windows Installation and Licensing Methods
- Customer Care, Processes and Procedures
- Computer Hardware and Components
- Start-Up Management
- Managing Windows 11
- Troubleshooting in Windows
- Windows Backup, Restore and Recovery
- Network Types and Topologies
- Networking Set Up and Troubleshooting
- Network Cables and Infrastructure
- Network Hardware and Media
- Wireless Networking
- Logical Fault Finding
- CV Writing and Interview Techniques
- Foundations of AI and Cyber Security
Graduates of the Cerco Academy Level 3 Award in Applied IT Skills are well-prepared to pursue a wide range of entry-level positions within the IT sector. The comprehensive skills and hands-on experience gained during the course equip individuals for several key roles:
- EPOS Engineer: Specialises in the installation, maintenance, and repair of Electronic Point of Sale (EPOS) systems used in retail and hospitality environments. EPOS Engineers ensure tills, barcode scanners, and payment terminals operate smoothly, working on-site to troubleshoot and resolve hardware or software issues.
- IT Support Technician: Responsible for providing technical assistance and troubleshooting across hardware, software, and network-related issues.
- Helpdesk Analyst: Focused on delivering first-line support to users through phone, email, or in-person interactions, and resolving common IT problems efficiently.
- Technical Support Assistant: Assists in the installation, maintenance, and support of IT systems and applications, ensuring smooth operation for users.
- Junior Network Technician: Supports the setup, configuration, and troubleshooting of network infrastructure, covering both wired and wireless networks.
- IT Administrator (Entry Level): Helps manage user accounts, operating systems, and fundamental IT processes within organisations.
- Field Service Engineer (Trainee): Travels to client sites to aid with the installation, repair, and maintenance of computer hardware and network systems.
- IT Customer Service Representative: Provides customer care and technical guidance, ensuring users have a positive experience with IT services and products.
The cost for our comprehensive three-week programme, which includes all course materials, dedicated support, and a guaranteed interview, is £999 (Localised Funded could be available).
By enrolling, you’ll benefit from expert-led, hands-on training designed to build real-world IT skills and confidence. The course blends classroom instruction with flexible online study, ensuring you gain practical experience in hardware, operating systems, networking, and more. You’ll also receive guidance on CV writing and interview techniques, plus access to Cerco’s recruitment network—helping you take your first steps towards a successful career in IT.
For more information or to enroll, please contact our team at info@cercoacademy.org